These terms apply to purchases from this website, operated by [COMPANY NAME LTD], registered in England and Wales (company number [NUMBER]), registered office [ADDRESS] (“we”, “us”). Contact: hello@ozella.co.uk. By placing an order you agree to these terms.
Accounts
You do not need an account to buy from us. If you create one, keep your login details secure and tell us about any unauthorised use. We may suspend accounts used for resale at commercial scale or abuse of the service.
Products and pricing
“RRP” refers to the recommended retail price published by the brand or, where unavailable, the prevailing price at major UK retailers at the time of listing. Our prices reflect our trade-based pricing model. All prices include VAT where applicable. Product availability is limited; a drop may end or sell out without notice. We reserve the right to cancel and refund orders placed at an obviously incorrect price.
Orders
Your order is an offer to buy; a contract forms when we email dispatch confirmation. Some low-priced items are sold in multi-unit packs as described on the product page. We sell for personal use in retail quantities only.
Authenticity
We source through licensed trade channels and verify our stock. If an item you receive is shown not to be genuine, we will refund the item in full.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer. Otherwise our liability for any order is limited to the amount paid for that order.
General
These terms are governed by the laws of England and Wales and the courts of England and Wales have jurisdiction. If any provision is found unenforceable, the remainder continues to apply. See also our Delivery & Returns policy and Privacy Policy.
