What is Ozella?
An online beauty store with no membership and no markup. We buy the brands you already love directly at trade prices and pass them straight to you, without the counter markup, the fancy packaging or the middlemen.
Do I need to join or subscribe?
No. Anyone can shop. There is no membership, no subscription and no minimum spend. You can check out as a guest or create an account to track orders.
How are the prices so low? What’s the catch?
No catch. We buy at trade price from established UK suppliers and add a small margin, far lower than the high street. No counters, no glossy packaging, no middlemen.
How are your prices so low?
We buy at trade, the price shops pay before they mark it up 3 to 5x for the shelf. We add only a small margin on top. Same products, a fraction of the price.
Are the products genuine?
Yes. 100% genuine, every time. Everything is sourced from established UK suppliers. Same brands, same products you’d find on the high street.
How much is delivery?
UK delivery is £3.95, or free on orders over £60. Orders are dispatched within 48 hours.
Can I return something?
Of course. See our Delivery & Returns page for the full details on how and when to return an item.
When do new products drop?
We add new products regularly. Keep an eye on “Latest drops” on the homepage, or browse the full Shop.
How do I order?
Add what you want to your basket and check out. Delivery is £3.95 to UK addresses and free on orders over £60.
